Shipping policy

Our goal is to have your order shipped as soon as possible and to provide the best shopping experience. Every online order is given the same care and is expected to ship out within 1 to 2 business days. Most leave us on their way to you within 24 hours. If we cannot meet this expectation, we will contact you with an updated delivery date.

When Orders Ship

Most orders received Monday through Friday before Midnight (EST) and paid by credit card, will ship within 1 to 2 business days (excluding Saturday and Sunday and most holidays) provided the items are in stock. There may be a slight delay in order shipment during peak holiday seasons. Inventory changes regularly. We try to update inventory every 24 hours. On rare occasions, an item will run out before we have a chance to update the website. You will be notified via e-mail or phone in the event any item in your order is backordered or no longer available.

Shipping Carriers

We generally ship using USPS, UPS or FedEx, and our site uses a freight calculator to determine the cost to ship the goods from our facility in Chalfont, PA. Make sure you give us a valid email address at the time you place your order, this is very important! Orders sent to PO Boxes, APO and FPO addresses are shipped via the US Postal Service. Delivery tracking is available for all shipping options listed above.

Tracking Numbers

After your order is shipped, you will receive a confirmation email or SMS text that includes a tracking number for your order. 

Order Confirmations

When you place an order with Byers’ Choice Ltd., we will send you an email or SMS confirmation. The confirmation includes your Byers’ Choice Order number, please use this ID # on all correspondence with us.

It is extremely important that you provide us with the email address or phone number you used at check out so that you receive all correct information and timely responses from us.

International

At this time we do offer international shipping to Canada.  At check out you will see shipping rates for international shipping.  Please be aware the international shipments outside the USA may be subject to duties and taxes. 

Still Have questions?

If you have any shipping questions please contact us and we will be happy to assist you.